$855K+
Annual revenue supported through systems and reporting
A personal portfolio in five acts
Taylor Askew Ritchie
Nonprofit administration / Power Platform / development systems
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Special report · Professional profile
About
The systems work.
Because the person building them understands the mission, the money, the data, the message, and the people doing the work.
I build the systems that make fundraising and nonprofit operations work — the donor databases, grant-tracking frameworks, reporting infrastructure, automations, brand standards, and operating procedures that turn scattered activity into something visible and usable.
As the sole systems developer and operations administrator for a homeless-services nonprofit, I designed and ran the data environment behind more than $855,000 in annual revenue while managing donor operations, grant reporting, communications, privacy responsibilities, and cross-functional process design.
My work sits where technical architecture meets human judgment. I can map a Dataverse relationship, write a board-ready report, reconcile a payment workflow, shape a campaign, document the process, and explain why the system should exist in the first place.
379
Donor records managed in the CRM
~199
Dataverse tables architected across the environment
$80K
Grant supported by a custom KPI and outcomes framework
Act II · Selected experience
Work,
in chapters.
I
Davies
Shelters
Development Administrator
- Built and administered the Power Platform and Dataverse environment supporting donor, grant, program, shelter, and reporting workflows.
- Ran annual giving operations, donor records, gift processing, acknowledgments, campaign communications, and reconciliation.
- Designed KPI frameworks, dashboards, mid-year reports, final reports, operating manuals, and brand systems.
- Served as Privacy Officer and translated policy into practical staff workflows and documentation.
II
United
Way
Community Resource Navigator
- Operated the community resource line, connecting residents in crisis with appropriate services and partner agencies.
- Built and maintained the partner-organization database used to match callers with resources and identify community-need trends.
- Converted frontline service knowledge into structured, searchable operational information.
III
Rome Floyd
Chamber
Programs Coordinator
- Planned and produced a multi-day, 100-booth business expo with sponsorship, vendor, marketing, and event logistics.
- Managed leadership programs, curriculum, speakers, sponsors, and participant communications.
- Designed a Diversity & Inclusion program framework and carried it through public events and community engagement.
Act III · Evidence
Selected
work.
The portfolio is not a gallery of disconnected deliverables. It is evidence that I can design the system, run the work, measure the result, and communicate what happened.
Systems & operations
Nonprofit Power Platform Ecosystem
Need: replace scattered records and manual work with a governed system. Build: Model-Driven and Canvas apps, Dataverse architecture, field-level security, flows, dashboards, and JavaScript resources. Value: one connected environment for intake, case management, fundraising, grants, and finance.
DataversePower AppsPower AutomatePower BI
Development finance
Annual Giving Revenue Engine
Need: make annual giving visible from campaign plan through reconciliation. Build: a repeatable operating model connecting donor records, payment channels, stewardship, calendars, and reporting. Value: development and finance work from the same evidence trail.
CRMReconciliationStewardship
Grants & measurement
Grant KPI Framework
Need: turn grant promises into auditable measurement. Build: twenty measures around nine required KPIs, with targets, methods, live capture, and reporting logic. Value: staff activity, outcomes, and funder reports stay connected.
OutcomesGrant reportingData model
Branding & communications
Brand System & Campaign Design
Need: create a coherent public identity across channels. Build: brand standards, voice, web information architecture, donor messaging, and campaign templates. Value: consistent communication staff could apply without a full agency.
Brand strategyCopyCampaignsDesign
Program & community design
Diversity & Inclusion Program
Need: move inclusion work from intention to programming. Build: a stakeholder-informed framework spanning directory, roundtable, summit, attraction, retention, and public events. Value: a practical program structure the Chamber could operate.
Program designStakeholder engagementEvent delivery
Additional work and supporting evidence
The featured cases explain the operating problem and Taylor’s role. This archive preserves representative public-facing artifacts from the broader portfolio without loading every full-resolution image at page start.
Web and information architecture
Selected pages from the Davies Shelters website redesign, including donor, program, and community-resource journeys.
Brand and campaign systems
Representative social and campaign applications across nonprofit, civic, and community organizations.
Operations documentation
Long-form systems evidence retained as downloadable PDFs. These are archival work samples and may contain historical organizational language.
For one professional engagement only
Presenting
A repertory of systems, development operations, communications, and practical organizational infrastructure
Systems
- Power Apps
- Dataverse architecture
- Power Automate
- Power BI
- SharePoint
- Process documentation
Development
- Annual giving
- Donor operations
- Gift processing
- Grant administration
- KPI frameworks
- Revenue reporting
Craft
- Brand systems
- Campaign strategy
- Donor communications
- Editorial design
- Program design
- Cross-functional support
Designed, built, documented, operated
Act V · The close
Let’s build something that holds.
I am interested in roles where systems thinking, development operations, communications, reporting, and practical execution belong in the same job.
Fin.